Ep 143: Dealing with an Angry Person (or Child)

How to Respond when Someone is Angry

Summary

  • I’ll give you four things to do when dealing with someone who is angry.
  • 1. Allow the other person’s anger even when you don’t agree it.
  • 2. Give the person the space to be angry. Often it involves not saying anything and being present with them.
  • 3. Agree with their anger because we initially don’t agree (as in step #1). (This is more for relationships.)
  • Agreement means you can see how their thinking (or survival mechanism) is creating their emotion. This is practicing empathy.
  • 4. Addressing their anger isn’t urgent or immediate. Wait for the calm space, down time to have a calmer discussion.